Invite editors
Brienne Wong
Who are editors?
Editors can create styleguides, sync designs, and add content. They have a zeroheight account.
Invite editors to your organization
1) Go to the Your organization page.
2) Select Members on the left hand navigation.
3) Invite the user using their email address and select Editor from the drop down
4) The editor will receive an email to join the organization.
👉 Note: If you are on the Starter plan, you will be charged pro-rata for the new editor seat. If you are on an Enterprise or Professional plan, there will be a tally showing the number of editor seats available on your plan.
FAQs
I’m on the Starter trial, will I be charged if I invite other editors?
No, we don’t ask for payment details for the Starter trial. When the trial expires you will lose access to the paid features and be on the Free plan. At that point, only the organization owner will be able to edit styleguides.
How does payment work?
We pro-rate payments so that the billing cycle aligns for all editors. This means if you add an editor part way through your billing cycle (monthly or yearly) you will only be charged for the time remaining in that cycle.
How do I remove editors?
You can remove editors at any point from the ‘Your organization’ page.
If you are on an Enterprise or Professional plan, the organization admins can remove editors.
Who can invite editors onto the organization?
If you are on an Enterprise or Professional plan, organization admins can invite other editors onto the organization.
Do I need to invite editors by email if we have SSO enabled?
Yes, you still need to invite editors by email.
Can I be in more than one organization?
If you are already a member of a zeroheight organization and use the same email address you will be asked which organization you want to be in. You will lose access to the other organization.
If you need access to more than one organization please contact us at support@zeroheight.com.
What if the editor I’m inviting does not receive the invitation email?
If you run into any issues inviting an editor to the organization then please contact us at support@zeroheight.com.
